Members Area / Terms and Conditions
 
  1. Payment is due on the 1st day of the month in which the term begins and covers the term period following the payment due date. If payment is not received by the due date, the membership may be terminated at any time. If payment is not received by the 10th of the month, a $5.00 late charge will be added to the account balance. If the membership is terminated at any time during the pre-paid term period, the pre-paid fee will not be pro-rated and no credit will be given.

  2. Cal.net may request additional account information from the customer periodically. It is the customer's responsiblility to notify Cal.net in writing of any changes to the account information. Failure to provide any of the above information to Cal.net constitutes grounds for termination of the membership.

  3. Changes to a customers Cal.net account must be requested by the primary user on the account. The customer may request changes to the account using one of the following methods:
     
    1. Users can request changes in an e-mail. The user must include their verification information (Mothers Maiden Name & Customers Date of Birth)
    2. Users can request changes in a written letter or note, and must provide their verification information.
    3. Users can request changes in person, and must provide their verification information.

  4. Users shall ensure that use of Cal.net's network services shall not disrupt Cal.net, its associated networks or equipment forming part of Cal.net's or the Internet's systems. Users shall not transmit any communication where the meaning of the message, or its transmission or distribution, would violate any applicable law or regulation or would likely be offensive to the recipient thereof. Using Cal.net's Internet connection in a manner that is disruptive, damaging, unlawful, offensive, or intrusive as determined by Cal.net shall be considered a breach of this Agreement and may result in cancellation of service. Such interference or disruption includes, but is not limited to: improper, harassing or offensive distribution of unsolicited e-mail or advertising, excessive newsgroup cross-posting, transmissions of any type or quantity that causes disruption of service to others, propagation of computer worms, trojans or viruses, use of the network to make unauthorized entry to other computer networks, information, communications devices or resources. Use of this service to violate the security of any computer network, crack passwords or security encryption codes, transfer or store illegal material including that deemed threatening or obscene, or engage in any kind of illegal activity is expressly prohibited. The installation, use, or implementation of any of the following are prohibited: Robots, Bots, Mail Bombs, Syn Bombs or Attacks, Back Orifice, Spamming of any kind, DOS attacks, etc. The user agrees to indemnify and hold harmless Cal.net from any claims resulting from your use of the service which damages you or another party. Cal.net reserves the right to refuse and delete at any time the content of any Web pages hosted on Cal.net servers if the content of such Web pages contains threatening, illegal, obscene or offensive material.

  5. Cal.net expressly disclaims any obligation to monitor its customers and other users with respect to violations of this policy. Cal.net has no liability or responsibility for the actions of any of its customers or other users or any content any user may post on any web site.
     
    1. Reporting Non-Copyright Violations. Cal.net encourages users to report violations of this policy by e-mail to: abuse@cal.net, including in any such report the name of the offending domain (for example, xyz.com) and the type of abuse (for example, spam, illegal acts, harassment, etc.) in the "subject" field of the e-mail.
    2. Reporting Copyright Violations. Cal.net complies with the Digital Millennium Copyright Act ("DMCA"). Cal.net encourages users to report an alleged copyright infringement involving a user by sending a notice that complies with the DMCA to:
       
        Cal.net Abuse
        4045 Sunset Lane, Ste D
        Shingle Springs, CA 95682

    3. Remedies. If Cal.net learns of a violation of this Policy, Cal.net will respond to the applicable customer and may, in Cal.net's sole discretion, take any of the following actions, in accordance with the severity and duration of the violation:
       
      1. Warning the Customer;
      2. Suspending the offending Customer from the Services;
      3. Terminating the offending Customer from the Services;
      4. Imposing fees or charges on the offending Customer account in accordance with the applicable service contract;
      5. Removing the offending content; and
      6. Taking other action in accordance with this policy, the applicable service contract or applicable law.

  6. The optional web page content filtering service is provided "As Is". Under no circumstances will Cal.net be held liable to client or anyone else for any consequential, special, or indirect damages resulting from the possession, use, or malfunction of this product, including without limitation, damage to property and damages for personal injury, even if Cal.net has been advised of the possibility of any such damages or loss. The Internet contains unedited material, some of which is sexually explicit or may otherwise be offensive to you or others accessing the Service through your account. Cal.net makes a dedicated attempt to filter these materials but makes no express or implied warranties, representations or guarantees of the proficiency level or the practical success of its efforts.

  7. Dialup accounts are not intended to provide a continuous dedicated link. Such use is prohibited. Users may not host a web, mail, chat, or any other type of server from a Dialup account. Doing so will result in termination of the account.

  8. Except for software provided by Cal.net, you are responsible for providing all computer equipment and software necessary to access the Service. You are responsible for the maintenance of any equipment or software not provided by Cal.net. Except for certain products and services specifically identified as being offered by Cal.net, Cal.net does not control any information, products or services on the Internet. Except for such identified content, all merchandise, information and services offered, made available or accessible on the Internet are by third parties who are not affiliated with Cal.net. You assume total responsibility and risk for use of the Internet by you or other users of your account. Cal.net shall not be liable for any costs or damage arising directly or indirectly from any transaction you affect through the Service or the Internet generally.

  9. Cal.net makes no expressed or implied warranties regarding this service. Cal.net assumes no responsiblity for damages caused by but not limited to interruptions in service whether caused by Cal.net or not, or the quality or substance of the data being delivered to the customer or being sent by the customer through Cal.net. You agree to indemnify and hold harmless Cal.net from claims related to your use of this service which causes damages to you or any other party. Cal.net does not warrant that the service provided will be uninterrupted or error-free or that any information, software or other material accessible on the Internet is free of viruses, worms, Trojan horses, unsolicited e-mail or other harmful components. Cal.net has no control over materials that are posted on the Internet, the content of the Internet, and accepts no responsibility for such materials. Use of any information obtained from the Internet is at your own risk.

  10. Information transmitted through Cal.net and through the Internet in general is not confidential. Therefore, Cal.net can not and will not guarantee privacy or protection of any user. We reserve the right to monitor any user's transmissions when deemed necessary for providing proper service and/or to protect the rights and property of the Company.

  11. Cal.net is not responsible for any telephone charges incurred by the customer, whatsoever, including long distance or toll charges incurred. The customer is solely responsible for determining which dialup numbers are within the customer's local calling area, and for using the proper dialup numbers when accessing Cal.net.

  12. No advice or information given by Cal.net or its respective employees shall create a warranty or guarantee of any type.

  13. All DSL accounts require a year commitment for the first 12 months. Any cancellation of a DSL account within the first 12 months will be subject to an early termination fee of $150.

  14. For all DSL and Wireless customers, if the account is disabled for non-payment and is later re-instated, a $25 re-activation fee will be assessed to said account.

  15. For all T1 customers, all accounts require a commitment period as specified in each customer's individual service contract. Early termination fees are equal to the number of months remaining on the service contract times the usual monthly fee. Installation & activation charges are non-refundable. Reinstatement after being disabled due to non-payment incurs a $50 reactivation fee.

  16. These membership terms and conditions are subject to change without notice. The most up-to-date copy of this document can be found at http://www.cal.net/members_area/cal-net-terms_and_conditions.php. You are encouraged to check this document frequently so that you may be informed of any changes. If you do not agree to these terms and conditions, please notify Cal.net at 530.672.1078 during normal office hours so we can terminate your account. Failure to notify Cal.net and/or continued use of your account after a change in this document shall constitute your approval. If you cannot access our web site, send a message to support@cal.net and this document will be mailed back to you.
530.672.1078 / 800.711.9560

HOME | WIRED INTERNET ACCESS | WIRELESS INTERNET ACCESS | WEB SERVICES | DATA MANAGEMENT